Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it will be made clear to you at the point we ask for it.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.When you subscribe to our Newsletter or send a Workshop request, we may ask for your contact information such as name, company name, address, email address, and telephone number.
How we use your information
The information we collect helps us provide services to you, like answering your requests and questions, giving customer support, and improving our Website.
We use the information we collect in various ways, to:
- Provide, operate, and maintain our Website
- Improve, personalize, and expand our Website
- Understand and analyze how you use our Website
- Develop new, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information related to the Website and our Services, and for marketing and promotional purposes
- Communicate with you by sending emails
We share information about you with third parties when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public Website. With your consent, we may post your name alongside the testimonial.
Website Log Files
Creative Glue Lab follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website we use 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on the visitor's browser type and/or other information.
Third-Party Privacy Policies
We may offer you the ability to interact with or share information with third parties through the Website. For example, we may offer users the ability to access embedded maps through Google Maps, book a call with Calendly, or interact with social media networks via links on the Website.
When you intentionally interact with these third parties, we may share certain information with those third parties or receive information from those third parties, consistent with your privacy settings on the third-party service. Such information may include contact information, identification, demographic information, and device information and identifiers.
You should always check the privacy settings and notices in these third-party services to understand how those third parties may use your information. We are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.
On our Website, you can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have 21 days to respond to you. If you would like to exercise any of these rights, please contact us.
Information storage and security
We use industry-standard technical and organizational measures to secure the information we store. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.